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January 11, 2014
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Hi,
Via my LAN I am able to log on successfully to Web Service using Safari and OSX on two of my cameras whose IP's are in the 192.168.0.150-200 range, however, these two cameras are not plugged directly into the built in POE on my Tiny 8 Channel NVR. The two TP series cameras which are plugged in directly to the POE switch on the NVR have 10.1.1.100 IP designations and I cannot log in to these cameras. (Icouldn't with IE, either) Do I need a port number? I've tried the ports listed (both 8080) under the Remote Device section of the NVR's main menu, but no go. Where would I find these port numbers or what ports should I try?
Thanks,
Tom
March 9, 2013
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The cameras that are plugged into the NVR POE inputs cannot be accessed directly because the NVR puts them on a subnet or a separate network from the network you are on. In order to connect directly to the cameras they must be on the same network as your PC. So you have 2 options. You can unplug the cameras from the NVR network and plug them into the same network as the PC to access them OR you can plug a PC (or laptop) into one of the POE ports of the NVR and access the cameras that way. I hope this helps.
January 3, 2014
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Any camera connected to an NVR with a built in PoE switch will not be on your general Network it is in a different sub net. If you need to change some setting son the camera you can either connect a computer to one of the ports on the Built in PoE switch or Remove the camera from the NVR and add it to the Network. Here is an Article of other ways to connect to our recorders and NVR's.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
May 4, 2013
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Are you trying to access them while they are connected to the nvr poe? If so, you can't do that in the same way when you have them on your Lan. I made a video in the how to forum below which explains how to access the camera while on the nvr poe. Maybe that can help.
January 11, 2014
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Thanks. I've give it a try.
Tom
January 11, 2014
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Very clear and concise directions, thanks again.
One other question, should this work with any browser and operating system?
I have used Macs exclusively since '96 and find the PC, baffling.
I do have a laptop with Vista and IE9.
Tom
May 4, 2013
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If you're referring to my video, you could try chrome with your Mac. If no go, try the vista laptop and just say yes to any active-x plugin it wants to install. Also, once you have completed the process I mentioned in the video, be sure to finish up by going back into your LAN network connection on the laptop and changing the setting back to 'obtain IP address automatically'. This way the computer works normally again.
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