Avatar
Please consider registering
Guest
sp_Registration Registersp_LogInOut Log In
sp_Search Search
Advanced Search
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_Search Search
Register Lost password?
sp_Feed sp_TopicIcon
Unable to remote connect to new dvr
sp_NewTopic Add Topic
Avatar
capcomp
Member
Members
Forum Posts: 3
Member Since:
June 11, 2014
sp_UserOfflineSmall Offline
1
June 11, 2014 - 5:55 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Installed a new dvr today and am unable to connect remotely either via web browser or TechProSS Lite on my android phone. I can use logmein to access the network and work with the system. When using IE I get the following error screen;

Image Enlarger

When using TechProSS Lite all I get is login failed. We are using a dyndns account that worked ok with the previous dvr. Have opened ports in the router, and verified login credentials.

Avatar
capcomp
Member
Members
Forum Posts: 3
Member Since:
June 11, 2014
sp_UserOfflineSmall Offline
2
June 11, 2014 - 6:34 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

When using either Chrome or Firefox I can successfully login remotely but I can not see the cameras. All I get is;

Image Enlarger

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
sp_UserWebsite sp_GooglePlus
3
June 12, 2014 - 9:45 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

What Operating System are you using as well as the browser? 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Avatar
capcomp
Member
Members
Forum Posts: 3
Member Since:
June 11, 2014
sp_UserOfflineSmall Offline
4
June 12, 2014 - 10:43 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Windows 7 64-bit

Avatar
Guest
Guest
Guests
5
June 12, 2014 - 10:48 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

This could be a couple of different issues. I need you to call in to set up a remote session on that computer. Rebooting the DVR may clear it before you call. 

sp_NewTopic Add Topic
sp_Feed
Go to top
Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online:
Guest(s) 66
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 90
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
Taillkekfooff
joebellwho
Uticheevene
Olivermoal
uzair@a1cashandcarry.com
Jamomesvow
Denniseresop
johsmither
diwa
CalebHunt
Forum Stats:
Groups: 5
Forums: 28
Topics: 1508
Posts: 6008

 

Member Stats:
Guest Posters: 147
Members: 23033
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel