Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
sp_Feed sp_TopicIcon
SmartPSS Can Not Find Network Host
sp_NewTopic Add Topic
Avatar
Marcocet
Member
Members
Forum Posts: 3
Member Since:
January 28, 2015
sp_UserOfflineSmall Offline
1
January 28, 2015 - 5:31 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Running it on a mac (OS 10.9.5). DVR is connected to the same network as the computer. The DVR shows up on the list of devices, but when I add it and try to log in or get info I get an error message that says "Can not find the network host!". I've tried altering the IP and ports to see if there was a conflict but no luck so far.

Avatar
Marcocet
Member
Members
Forum Posts: 3
Member Since:
January 28, 2015
sp_UserOfflineSmall Offline
2
January 29, 2015 - 8:38 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Figured it out. Wrong IP segment. Set it to DHCP and it's all good.

Avatar
Guest
Guest
Guests
3
January 30, 2015 - 9:41 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Glad to hear it!  Let us know if there is anything else that you need.

Avatar
Ginotto
New Member
Members
Forum Posts: 1
Member Since:
August 11, 2016
sp_UserOfflineSmall Offline
4
August 11, 2016 - 7:35 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hi,

I have the same issue now. Even if I change the IP address of the NVR to an IP address in the range of my time capsule, it still gives the same error. Could somebody help me out with this? 

Thanks

Greetings

Gino

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
5
August 11, 2016 - 8:56 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Ginotto said
Hi,

I have the same issue now. Even if I change the IP address of the NVR to an IP address in the range of my time capsule, it still gives the same error. Could somebody help me out with this? 

Thanks

Greetings

Gino  

Please open a chat session and we can assist remotely. 

sp_AnswersTopicAnswer
Answers Post

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Avatar
Guest
Guest
Guests
6
June 21, 2017 - 10:27 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hi Tom, 

Usually when the software can not find the network host something has changed like the IP address or port of the recorder. If you can provide me with some order information for a system you purchased from us we would be happy to log into your network and figure out why the software is no longer connecting to your recorder. 

Avatar
erti
Guest
Guests
7
August 10, 2017 - 5:39 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

i use windows 7 and i have that problem with cannot find network host. how can i solve it??

Avatar
Guest
Guest
Guests
8
August 11, 2017 - 9:14 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Good Morning, 

As mentioned before, when the SmartPSS software says "Cannot find network host" it is because the software can no longer communicate with the recorder over the network.

This means you need to evaluate your IP address and port settings, make sure you have the correct info in the software.  

Avatar
jo
Guest
Guests
9
January 15, 2018 - 6:33 am
sp_Permalink
sp_ReportPost
Awaiting Moderation

Avatar
Noa
Guest
Guests
10
October 7, 2019 - 4:47 am
sp_Permalink
sp_ReportPost
Awaiting Moderation

Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online:
Guest(s) 10
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 90
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
Bula dinor 000x securitycameraking.com mv
cingusmartly
Maikan1peeri
FrankPaf
birjkishor946@gmail.com
GeorgiaAnils
kozman
Maidan1peeri
Stevenfeems
hyzmysfyt
Forum Stats:
Groups: 5
Forums: 28
Topics: 1504
Posts: 6003

 

Member Stats:
Guest Posters: 144
Members: 23011
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel