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May 20, 2017
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It was spotty to begin with but completely stopped working on two different phones about 2 weeks ago.
Android phone
May 20, 2017
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I finally found the place to change the password and that addressed the reason why it stopped on both phones. Now if only it worked more than 20% of the time.
January 3, 2014
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What type of connection are you using? DDNS , IP or P2P ?
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
May 20, 2017
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Not sure. Whatever my Android device is using.
January 3, 2014
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I believe that you are confused. How do you have your application configured to get the streams from the recorder? You can upload a screenshot of your settings and send it to me via a PM or send it to support@securitycameraking.com
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
May 20, 2017
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I'll let you know as soon as I can access the application without it freezing and/or rebooting the DVR.
Have you tried uninstalling the app, and installing the newest update of the app? This would be valid for androids.
May 20, 2017
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I tried to reinstall but that did not work.
I just now deleted the DVR out of the phone app and reloaded. I'm accessing - for now. We'll see how tomorrow goes.
May 20, 2017
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Did not work. I believe it's using IP as it has an IP address listed under networking. Could it be a setting on my android device limiting performance and causing a timeout?
January 3, 2014
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Jay,
Please open a chat LINK, Its more efficient to assist you, live as opposed to going back and forth on the forum.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
May 20, 2017
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Thanks Jose! Up and running. I'll let you know if it does not work tomorrow.
January 3, 2014
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Please Keep me updated, If we don't speak before the end of today, Have a Great Weekend.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
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