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January 6, 2015
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I am unable to fast forward during playback . Tech pro ss. Slow motion works. I am able to skip ahead, but no fast forward, ex. 2x or 4x
Hello,
can you tell me what the download speed is on your phone?
January 6, 2015
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Using wifi on my ipad and phone. Both no fast forward.
I need to know what version of the app you are using. Is it paid or free, are you connected to the local network or remotely?Also what DVR product number do you have?
January 6, 2015
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Techpro ss hd ver. 3.31.0031 . Paid.
It happens when on same network and when off network.
NVR-ELE8M-P4K
January 6, 2015
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Yes. Only on other devices.
January 6, 2015
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Just checked. Slo mo works, but still no ff.
What is the upload speed on site with the dvr and download speed on the phone?
January 6, 2015
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926 kbps upload.
6.06 mbps download
What are teh bit rates set to on the cameras feeds? I need both main stream and /sub stream. thanks
January 6, 2015
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Main 2560 kbs
sub 512 kbs
Your main stream bit rate exceeds your upload speed just on one camera. With the speeds you are getting you wont get a fluid fast forward on your phone. You could lower you camera settings; however, your image quality will go down as you do that.
January 6, 2015
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Will try. Thanks
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