September 7, 2013
I just downloaded the Android version of TechProSS lite and am having problems configuring it. I configured the device manager as follows:
Name: Bob
Address: xx.xx.xx.xx:8080
Port: 37777
Username *******
Password ******
Channel: 1
But when I select Live Preview and select Bob from the device list, I get a login failed Bob Channel01.
I triple checked the Username and Password and both are correct.
So, the question is, what am I doing wrong?
September 7, 2013
The router is located about a 1000 miles away. Thus, I can't readily change port number. So, I updated the software as follows:
Name: Bob
Address: xx.xx.xx.xx
Port: 8080
Username *******
Password ******
Channel: 1
8080 is the port assigned to the DVR. I have absolutely no problem remotely accessing the DVR using IE. And again, I verified the username and password that I am using for the software. This is the same userid/password that successfully works for IE remote access.
Also, I access the DVR using http://xx.xx.xx.xx:8080/ in IE. So, I'm not using Dyndns etc.
Unfortunately, I still get a login failed message
There are three ports the DVR/NVR will use.
The HTTP port (I think you are using port 8080 for this).
The TCP port (by default it is set to 37777)
and the UTP port ( By default it is set to 38888)
The HTTP port is used for the web interface. So when you log in with a web browser you will use this port.
The TCP port is used for the phone/tablet app. This gives access to only the substream.
So when configuring your app, the address should be xx.xx.xx.xx.
the port number (if using the default port) should be 37777
Also, channel represents the number of channel the unit has. So if it is accessing a 16 channel NVR, that value would be 16. It will only be a 1 if you are directly accessing a single IP camera.
In your router, you have to make sure you have opened all 3 ports and directed all traffic from all three ports to the DVR/NVR internal IP Address. Without this configuration, your firewall will block you from accessing the correct ports in the DVR/NVR.
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