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Backup not working on web app
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Marty
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July 4, 2017 - 8:17 am
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I'm using Sibell NVMS Web to remotely monitor my setup. When I create a backup, it says 100% complete, but the file is not in the directory I selected. At one point, I could press the play button to see the clip I just backed up but still nothing on my local PC.

IE and Win10

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Jose Malave
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July 5, 2017 - 8:51 am
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Marty,

 

Please run your browser in admin mode as well as ensure that your user has permission to write to the directory you have chosen. 

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 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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Marty
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July 6, 2017 - 5:29 pm
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That did it! Thanks!

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Jose Malave
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July 6, 2017 - 5:30 pm
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It's my pleasure to assist you. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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