Avatar
Please consider registering
Guest
sp_Registration Registersp_LogInOut Log In
sp_Search Search
Advanced Search
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_Search Search
Register Lost password?
sp_Feed sp_TopicIcon
admin password doesn't work
sp_NewTopic Add Topic
Avatar
Delmarie
New Member
Members
Forum Posts: 2
Member Since:
January 9, 2018
sp_UserOfflineSmall Offline
1
January 9, 2018 - 8:16 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hi,

Yesterday my admin/admin username/password was still working on SmartPPS.  Today it tells me it's the wrong password.  How do I fix this and why would this happen?

Thanks.

sp_AnswersTopicSeeAnswer See Answer
Avatar
Guest
Guest
Guests
2
January 9, 2018 - 9:23 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hello, 

Unfortunately there is no way to reset that password, you will have to completely remove the software from your PC and do a fresh install of it. 

This is usually caused by a user attempting to change the password of their recorder through the SmartPSS software, and mistakenly actually changing the password to the software itself. 

If you recently tried changing the password to your recorder through the software, try accessing the software with that new password you set. 

sp_AnswersTopicAnswer
Answers Post
Avatar
Delmarie
New Member
Members
Forum Posts: 2
Member Since:
January 9, 2018
sp_UserOfflineSmall Offline
3
January 9, 2018 - 9:47 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Thank you for the swift response.  Great service.

sp_NewTopic Add Topic
sp_Feed
Go to top
Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online:
Guest(s) 17
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 90
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
jadedblu12@gmail.com
gasman21
Jamie Teeters
scubamaster
JustGene
Robertkanny
Donald
LeoFreskos
Bula dinor 000x securitycameraking.com mv
cingusmartly
Forum Stats:
Groups: 5
Forums: 28
Topics: 1504
Posts: 6003

 

Member Stats:
Guest Posters: 144
Members: 23019
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel