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September 18, 2019
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Smonet Security system today. Have installed as per instructions, I am using a LG 2040T Monitor, Using VGA Cable. The NVR will not find my monitor, and the monitor states that it is in "D-SUB, Power Saving Mode." I know this monitor is a good one. I have worked on this thing for the last 4 hours with the same results. Nothing. The monitor screen stays black. It seems that the NVR and camera are working because all the lights are working and have checked each camera. The problem is the monitor. I hope someone can help. I have gone on google, and all they seem to know is that the problem is in the computer, I am not using a computer, just an NVR.
Hello,
I am sorry for the issues you are having. Not knowing this specific brand, I do not know the specific solution to your problem. I would highly recommend trying to login through the web browser and try to lower the screen resolution of the NVR. It sounds to me that the resolution that the NVR is outputting is too high for this monitor. I know with our Sibell Series line of product if you hold the left mouse button for 5 seconds it cycles to the next lower resolution, and you can keep doing so until the monitor fires up to display. I wish I had more help with your specific product, but in my experience, if the mouse click does not work, login through the web browser to set the output directly there.
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