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January 27, 2018
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Setting up a Sibell 8ch, 8port poe NVR with 3 Sibell cameras. The NVR is obtaining ip address automatically but cameras are showing 169.x.x.x fall back address. All three cameras display video in NVR. I have removed one and connected it directly to computer and logged into it and configured IP address manually to be on same network... 192.168.0.x/24 network. NVR still shows 169.x.x.x fall back addresses for all three cameras. I am beginning to think the NVR is defective. Calling Tech support tomorrow. Wish they were open on the weekend. Any help would be appreciated.
Good Morning,
Your NVR is not defective. This is normal operation for a Sibell NVR with built in POE, when pairing with Sibell IP cameras. The Sibell IPC's do not connect with the Sibell NVR's built in POE using the IP address you assign. They connect using a hard coding APIPA address, and this can not be changed.
Info on APIPA: https://www.google.com/search?.....aqs=chrome..69i57j0l5.999j0j7&sourceid=chrome&ie=UTF-8
It is designed this way so that the cameras will be plug and play with the recorder. Even if the cameras connected using the static IP you assign, 192.168.0.x in your case, you would never be able to access them from your LAN. The NVR's built in POE is an isolated private network that can not be accessed from your LAN.
If you want to be able to access the cameras from your LAN directly, and not only through the NVR's interface, you will need to buy an external POE switch and connect the cameras to your LAN, connect the NVR to your LAN, and then you can assign all components to a static IP within your network range.
If you have any further questions/concerns, you're welcome to respond here, or call tech support. However, fair warning, calling tech support is not going to resolve this for you, as there is nothing to resolve this is by design. Thank you.
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