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Only first few minutes of video being downloaded
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MrDeepFreeze
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December 31, 2013
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February 12, 2018 - 7:16 pm
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My NVR is set to save video in 15 minute segments.  When downloading a segment that should be 15 minutes long it is actually only about 2 minutes long.  I'm using Smart PSS.  Why can I not download the full 15 minute segment?

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Jose Malave
Boca Raton, Florida
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February 13, 2018 - 9:00 am
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Please contact us at 866 573-8878 option 3 for Technical Support or open a chat here “LIVE CHAT“ as the issue is abnormal and requires more troubleshooting than a post can provide you. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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