Avatar
Please consider registering
Guest
sp_Registration Registersp_LogInOut Log In
sp_Search Search
Advanced Search
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
sp_Search Search
Register Lost password?
sp_Feed sp_TopicIcon
Only first few minutes of video being downloaded
sp_NewTopic Add Topic
Avatar
MrDeepFreeze
Member
Members
Forum Posts: 136
Member Since:
December 31, 2013
sp_UserOfflineSmall Offline
1
February 12, 2018 - 7:16 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

My NVR is set to save video in 15 minute segments.  When downloading a segment that should be 15 minutes long it is actually only about 2 minutes long.  I'm using Smart PSS.  Why can I not download the full 15 minute segment?

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
sp_UserWebsite sp_GooglePlus
2
February 13, 2018 - 9:00 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Please contact us at 866 573-8878 option 3 for Technical Support or open a chat here “LIVE CHAT“ as the issue is abnormal and requires more troubleshooting than a post can provide you. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

sp_NewTopic Add Topic
sp_Feed
Go to top
Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online: dozzkar
Guest(s) 29
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 90
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
jadedblu12@gmail.com
gasman21
Jamie Teeters
scubamaster
JustGene
Robertkanny
Donald
LeoFreskos
Bula dinor 000x securitycameraking.com mv
cingusmartly
Forum Stats:
Groups: 5
Forums: 28
Topics: 1504
Posts: 6003

 

Member Stats:
Guest Posters: 144
Members: 23019
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel