I have an NVR-ELE8 system that unexpectedly shut down last week. I couldn't even power it up. I suspected a power supply issue, but left it plugged in and turned on. After about a week, it just powered up again and is now working fine.
Is there some sort of thermal switch or other internal shutoff?
There are a few details that need to be listed in order for someone to help.
- How old are the drives, drives older than 2.5 years of age need to be replaced with a Surveillance Type Drive.
- Are the internal fans working? especially if the CPU fan has one and it's not working then the recorder will need to be replaced. It will soon fail completely.
- Is the Power Supply adaptor working properly? 12VDC should be seen at the end of the barrel connector.
- Was it just the monitor or the recorder itself, in many cases the monitor or HDMI cable stops working as it should.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
Thanks Jose.
The system was purchased in 2017, so it's almost 5 years old. The main fan is working fine now. But last week, everything was dead (like it would be if it was unplugged). I don't know what the voltage was at the power supply adapter last week. I didn't get a chance to investigate before it came back to life on it's own.
Consider replacing the drives when you have a chance, and monitor it to see if it happens again.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
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