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NVR Elite 8 problem
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dr
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July 12, 2022 - 4:10 pm
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I have an NVR-ELE8 system that unexpectedly shut down last week.  I couldn't even power it up.  I suspected a power supply issue, but left it plugged in and turned on.  After about a week, it just powered up again and is now working fine. 

Is there some sort of thermal switch or other internal shutoff?

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Jose Malave
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July 12, 2022 - 4:19 pm
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There are a few details that need to be listed in order for someone to help. 

 

  • How old are the drives, drives older than 2.5 years of age need to be replaced with a Surveillance Type Drive.
  • Are the internal fans working? especially if the CPU fan has one and it's not working then the recorder will need to be replaced. It will soon fail completely.
  • Is the Power Supply adaptor working properly? 12VDC should be seen at the end of the barrel connector. 
  • Was it just the monitor or the recorder itself, in many cases the monitor or HDMI cable stops working as it should. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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dr
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July 13, 2022 - 10:26 am
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Thanks Jose.  

The system was purchased in 2017, so it's almost 5 years old.  The main fan is working fine now.  But last week, everything was dead (like it would be if it was unplugged).  I don't know what the voltage was at the power supply adapter last week.  I didn't get a chance to investigate before it came back to life on it's own.

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Jose Malave
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July 13, 2022 - 10:41 am
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Consider replacing the drives when you have a chance, and monitor it to see if it happens again. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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