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November 28, 2016
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I am trying to connect new camera (IPVD-ELE3irz) to my NVR ELI-SIP-NVR4-POE-D. The NVR has no trouble finding and connecting via LAN on external switch. I cannot connect to the POE port.
I have tried giving the camera a static address (169.254.10.12 subnet 255.255.255.0 GW169.254.10.1) and have tried manually adding. No luck.
Thanks in advance
Stan
Members
May 15, 2015
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Stan -
First thing - that is a 3 MP camera - you will probably need to log into the camera with web browser and turn down resolution to 2 MP (1920 x 1080) (or 1080p)
Then give the camera an address 169.254.10.254 / subnet mask 255.255.255.0 / GW 169.254.10.1 or leave GW blank.
That series NVR starts addresses at 169.254.10.254 - then 169.254.10.253, then 252 and works down from there.
(looks like the address you tried should have worked)
Manually add the camera as an 'Onvif' device rather than IPC. That should get it online for you on the POE ports.
Ted Case
Eline / TechPro Support
November 28, 2016
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Ted,
I have set up the resolution. The camera works great through the Lan port, the NVR finds it automatically. POE is still not working
I have tried the addresses as suggested no luck( but I did give up at 169.254.10.240). I also tried disconnecting the REOLINK camera you helped me with in case it was a device conflict. I set up a computer and connected to the POE port to see if I could access the camera directly. I am able to direct connect to the REOLINK camera this way but not to the IPVD-ELE3irz. I finally noticed that when I connect the camera to the POE port the Blue light on the front of the NVR illuminates for about 15 to 20 seconds and then stays dark. So now I'm thinking maybe a hardware issue with the camera??
Thanks
Stan Surratt
Members
May 15, 2015
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Stan - The POE indicator should stay on constantly when the cam is attached. You may have found an issue. Check the camera for power when this happens - you should be able to see if IRs are powering up by turning out the lights or cupping the cam lens with your hands and peeking between your fingers. If IR is not powering on, the camera is definitely losing power. If you have a 12V DC 1 or 2 Amp power supply - you could try setting the camera up on your LAN instead of the POE ports. Use an address that works on your LAN - the NVR can pull it through it's LAN port. That might tell us a little more about what the problem is.
Also - if the NVR auto detects the camera - it will try to install it as an IPC (Internet Protocol Camera) This won't work. You must manually add the camera as an Onvif device.
Ted
November 28, 2016
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The IRs do illuminate when plugged into the POE port.
The camera works great connected through the LAN port. it just doesn't seem to work on the POE ports. I have a Reolink camera that you helped me connect that works on the POE ports, I thought there was a possible conflict there but I have tried disconnecting that one and connecting the (IPVD-ELE3irz) alone but no change.
Ironically , I purchased this camera from Security Camera King to match the NVR when I was having trouble with the Reolink connecting.
Thanks,
Stan
Members
May 15, 2015
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Stan - just to be clear - when you are trying the 169.254.10.xxx addresses - you are logging into the camera with Internet Explorer and changing the IP there, on the camera itself?
That would be where you need to set the IP - then as soon as the address is set, you should lose access on IE.
Give it a full minute to set the new address -then plug it into the POE port and try to add as an Onvif device.
Is that how you are doing it?
Ted
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