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February 29, 2020
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Hi,
I had a Dahua NVR with 4 cameras and the NVR crapped out, so I have replaced it with a new Hikvision NVR. I have retained the existing 4 POE cameras that I have and intend to connect them to the new NVR.
I have dismounted one camera and I have it in hand. The existing cameras are Dahua IC-IP9113-28 (HDW 1320S), POE, ONVIF compatible. I performed a hard reset on the camera to restore the factory defaults. With the camera in hand and connected to my router through a switch and POE injector, I was able to access the camera using the Dahua Config Tool. I could see the camera with IP 192.168.1.108. Using the Config Tool I changed the camera IP to 192.168.254.2. I also changed it’s password to xxxx123?? and left the username as admin. However, I was unable to go to that IP address to see the camera. This is one point where I am stuck. Ideas?
In any case, I then took the camera and plugged it into POE port #1 of the NVR (with no other camera plugged into the NVR). In the camera setup screen of the NVR, I edited camera #1 in Manual mode with IP 192.168.254.2, ONVIF, username=admin and password xxxx123?? At that point the NVR gave the error message “username or password incorrect”. So this is the other point where I am stuck. Ideas?
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January 3, 2014
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Ed,
If you had the camera on the main network with a PoE Switch, I would check the gateway to match your current modem/router, I see that you have it on a Hikvision recorder with a built-in PoE, recorders with a built-in PoE switch would completely isolate the camera from what we call the "Main Network" one trick that you can do is set your LAN of your computer to the same IP scheme as the internal PoE switch's then connect the LAN of your computer to the PoE port of the NVR, once you have done so this will allow you to check with the config tool the cameras IP and change its parameters, what I have seen in many cases is that setting the cameras to a static IP will create issues as the internal PoE switch will attempt to provide the camera with an IP address, I would set the camera to DHCP then use the config tool while the camera is connected to the internal PoE switch and the computer is also connected to the internal PoE switch, then manually add the camera.
With Onvif there are some issues when it comes to compatibility when it comes to firmware, in many cases where the camera either does not connect or connects and there is no image, one can upgrade or downgrade either the camera or recorder until the correct combination is achieved.
I wish you well, if you have any questions please let me know and I will do my best to assist you.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
February 29, 2020
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OK thanks so much for taking time Jose. Unfortunately, I made one step forward and two steps back. From within the Dahua Config Tool I tried to set the camera gateway to the same as my router (192.168.1.1) however it would not permit that. So I decided to go back to square one. I performed a hard reset on the camera to set it back to the Dahua default which is IP 192.168.1.108, username: admin, password: admin. To see if that worked I went directly to 192.168.1.108 and a login screen came up which demanded that the password be changed. So I changed it to xxxx123. However, the live image was not visible from that page.
So, I went back to the Config Tool and it could indeed see the camera with the updated IP 192.168.1.108. From within the Config Tool there is a web login button for the camera, and when I clicked that it takes me to a login screen. I entered the new password and then I could see the live image. Next, I removed the camera from the main network switch and plugged it into the NVR POE port. In the NVR, in "manual" mode, I modified the camera to IP 192.168.1.108, ONVIF, and the updated password xxxx123. However, the NVR came with the error "Network is unreachable".
I have tried so many different things I thought I would stop right there so that you can see exactly where I am at. What steps would you recommend next? Again, really appreciate your help.
Ed,
With Hikvision NVRs that have built-in PoE, they can be finicky and not like having a camera put in with an IP that was not the assigned IP of that specific port. It is best to assign the camera to the specific listed IP for that port, the gateway will be the gateway of the PoE on the NVR and should be listed in the NVR. Ensure that ONVIF is enabled in that IC camera, make sure to manually add the camera to the NVR putting in the proper admin password. I have gotten many of thrid party cameras to work on Hikvision built-in PoE units, sometimes I feel there is a little voodoo magic, it seems, involved when it actually works, so it may take a few different attempts.
I have also, got it to work by setting the cameras IP to match, using Plug and Play option and adjusting the password. So, like I stated it can be funny with what actually it takes to get it to work.
February 29, 2020
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OK no luck yet. Since the camera is 5 years old I decided to upgrade the camera firmware which I found on the Dahua site. I verified that the camera accepted the firmware update again updated the password to xxxx123 and checked to see that ONVIF was enabled.
Per someone’s suggestion I downloaded the sourceforge ONVIF Device Manager (same download is recommended by Dahua on their website). When I launched it,it showed the camera’s IP 192.168.1.108 on the left hand side of the screen, however on the right hand side none of the click buttons showed anything about the camera (eg. Identification button resulted with error: “The remote server returned an unexpected response. Network Setting button resulted with error: “Sender not authorized”. So it does not seem that it is working properly. Got same result prior to and after camera firmware upgrade.
Then, with the camera plugged into the POE switch I tried again to “custom add” the camera and got the error “network is unreachable”. Then I plugged the camera into the NVR and tried again to “custom add” it and got the error “username or password is wrong”.
Then, I went back using the Config tool and changed the camera IP to 192.168.254.2 and gateway 192.168.254.1 and plugged the camera back into the NVR. Again, got the error “username or password is wrong” (even though I used the same password for the camera and in the NVR when trying to add the camera – password xxxx123)
Then, I plugged the camera back into the switch and launched the ONVIF Device Manager again. When I logged into the Device manager as admin, admin, it did not see the camera. So I logged in again to the Device Manager using admin, xxxx123 and it could see the camera on the left hand side of the screen (with IP 192.168.254.2). However, on the right hand side of the Device Manager screen it gave the error “There was no endpoint listening at http://192.168.252.2/onvif/dev.....ce_service that could accept the message …”.
So this is where I am stuck. Seems like an issue with the ONVIF?
February 29, 2020
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OK my issue is resolved. Somewhere else on the internet one fellow found that even though he had changed the camera password to xxxx123, in the Hikvision NVR setup screen for the ONVIF camera, it needs to see the password "admin". I tried it an lo and behold it worked!! (with camera plugged into switch)
Sadly, the same trick did not work when I plugged the camera directly into the NVR POE port. It was still giving the same old error. Would have been nice so that I did not have to use that switch. Anyways, thanks for your help guys! Ed
Answers Post
January 3, 2014
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I am glad that you got this working, that is very odd, I know that with Hikvision cameras there is an Onvif username on top of the normal GUI credentials. Thanks for sharing the solution here.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
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