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garethe
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Forum Posts: 1
Member Since:
January 10, 2018
January 10, 2018
Offline1
January 10, 2018 - 2:53 pm
Hi all,
Just wondering if I have the correct and latest firmware for my system
CURRENT
System: 2.610.GV00.0
Build date: 12-20-2013
WEB: 2.1.7.72
Tried to update to this version (From Gen4)
General_NVR5xxx_Eng_PN_V2.616.0000.0.R.20150316
But it said failed !!
Need the update as added new camera that is not working.... told to upgrade....
Thanks
Gareth
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Jose Malave
Boca Raton, Florida
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Forum Posts: 820
Member Since:
January 3, 2014
January 3, 2014
Offline
2
January 10, 2018 - 4:05 pm
Unfortunately, due to this recorder not being purchased through us, you will need to contact the Company that Supplied you with the recorder in order to obtain the correct firmware.
Answers Post
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
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