One of our tech guys can comment on here to let you know if they have heard of any specific issues with verizon or Brighthouse, however, I do know that with our DVR's you are capable of receiving the snapshots to your phone in multiple ways. If you are able to receive email on your phone, you will definitely be able to do it. Although, if you have an older phone, I have seen that some cell phone companies give you an email address that includes your phone number and any email that gets sent to it is received by your phone as a text message.

Also, the iphone and android app that we have allows you to set up notifications so that if there is motion detection set off on one of your channels, it will notify you on your phone and you can immediately open up the live view by clicking on the notification and watch that channel live right on your smartphone.

As for your service provider, you can check if they block port 80 or not. Most service providers will give you the ability to view your DVR remotely and even if they don't there are ways around it but they wont be as easy as opening up our remote viewing apps and accessing your DVR. They get a little more technical but it's definitely doable.

We operate from 9am-6pm mon-fri so I'm sure one of our techs can chime in when they get a chance and see this message during the week.

I don't think you will have an issue with bright house router. I will assumed that as long as you have access to the settings of the router (Port Forwarding, etc) we can figure this out if this will be an issue once we can login to a computer in that network. Another important key is to figure out the username and password of your router so we can access it and configure the ports that needed to be open in order to access the DVR from outside the network.