October 20, 2018
What are the steps to moving the controller software to another computer? I assumed simply exporting the DB then moving it to the new computer's software folder (where it's similarly names db is) and overwriting it there, but the software said DB is a different version. Is it possible to simply download the config from the controller after installing the new software? Or maybe copying the whole software folder over?
Please state the software you speak of. If you are talking about the DX Software. If you have downloaded the software from our site it's a different version than the one provided in the CD. Please look at the bottom of the software window, also keep in mind that if you are to use two different computers you will not have the same data on both computers effectively erasing what the other computer has added if one or the other computer adds data to the controller, for this please follow my video on how to set up an SQL server.
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Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
October 20, 2018
DX software is from the website. I'm not sure the version since I'm not on site ATM, but it's the one with the tools button on the button left instead of the menus on top. I can say the info from the old computer, personnel, doors, access control were all on the 2nd computer same as the 1st computer so I'm not sure how it got moved over. I did watch your video and it seems like the db is in a sqlsvr folder in my root folder but I didn't see that on either of my computers that had the DX software. Could the db be somewhere else?
Unless you set up your SQL Server the application will default to utilizing Microsoft Access which is the "iCCard3000.mdb" file. This is the file that you would while the software is closed copy and replace it on the other computer, If you are using two computers please use the SQL Server method and in that case there is no file, you would work the SQL Server like any other SQL Server, if Migrating DB's to another server then you do this. If this is not what you are doing and simply want to add another computer to your SQL Server then just be sure to use the "SqlSet.exe" to set up the connection from that pc to the SQL Server.
Best of luck.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
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