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September 7, 2013
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I have just recently started getting a "Main Connection Failed" error message whenever I attempt to remotely log into my LT8240MHD DVR using the WAN IP address. I have absolutely no problems logging in locally using the local IP address. I'm using IE browser version 11.09600.17691.
Any assistance resolving this "Main Connection Failed" error would be greatly appreciated.
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HI we are leaving now, but if you post th IP and the HTTP port I will log in from my laptop at home and I will see if I have the same problem. First thing though, did you configure IE? If not here is a link to the video showing you how to do so!
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September 7, 2013
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I reviewed the video and my IE is configured as indicated in the video. As previously mentioned, I can access the the DVR locally without any problems using IE. But I just cannot access DVR remotely.
My ISP recently changed my static WAN IP address and it appears that this issue started when the change was made. I had absolutely no problems accessing the DVR with the old static WAN IP address. So, I'm thinking this may be a ISP issue but I want to rule out all other possibilities prior to contacting the ISP
I sent my WAN IP address and HTTP port number to you via PM.
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