Hi, is there a way to get all of the BNC camera ports on our 8 Channel Elite Mini Economy Series H.264 Realtime Security DVR working again? Only channels 1-4 seem to be working. The others recently stopped working.

I confirmed all cameras are working by switching them to one of ports 1-4, but ports 5-8 do not seem to be working anymore.

Would you have any suggestions to get them working again?

Also, oddly, all the accounts we had set up disappeared and the default accounts went back to the default passwords, but all the networking and other configurations stayed the same. We are running firmware version 2.608.GV00.00 from 6/29/2012.

Thanks,

Mark